Frequently Asked Questions
Find answers to common questions about LLM OneStop's features, pricing, and capabilities.
We currently offer two subscription tiers designed to fit different needs and budgets:
Basic Plan
Currently discounted:- Monthly: $3/month (reduced from $5/month)
- Yearly: $25/year (reduced from $60/year - save over 58%!)
Features include:- Access to all supported models through a unified interface
- Unlimited messages and conversations
- Basic conversation history management
- Model switching during conversations
- Email support
Pro Plan
Currently discounted:- Monthly: $5/month (reduced from $7/month)
- Yearly: $48/year (reduced from $84/year - save over 42%!)
Everything in Basic, plus:- Side-by-side model comparison
- Advanced conversation history with tagging and organization
- Priority email support
- Enhanced analytics on model usage and performance
Coming Soon:
- Limited Free plan for trying out the service
- Custom prompts feature across all plans
- Live chat support for Pro users
All plans give you full access to connect your API keys from OpenAI, Anthropic, Google, and XAI. You can cancel your subscription at any time, and you won't be charged in the next billing cycle.
Remember that our subscription fee is a service fee for the unified interface and convenient features - you'll still pay for the actual API usage directly to the respective providers. However, the total cost is often much lower than paying for individual subscriptions to each provider, especially if you don't use them at high volumes.
Category: Pricing & Billing
Billing for LLM OneStop works on a two-part model:
LLM OneStop Subscription
You pay a subscription fee to us (either monthly or yearly) for access to our unified platform. This is a service fee for the convenience of our interface, the ability to switch between models, comparison tools, and other features.Current discounted rates:- Basic Plan: $3/month or $25/year
- Pro Plan: $5/month or $48/year
API Usage Costs
Since you're using your own API keys, you pay the actual usage costs directly to the providers (OpenAI, Anthropic, Google, etc.) based on their pricing models. These typically charge based on tokens processed or API calls made.
Key Benefits of This Approach:
- Cost Efficiency: API usage costs are typically much lower than full subscriptions to each provider
- Pay Only for What You Use: You're only charged for your actual usage with each provider
- No Artificial Limits: We don't impose any usage caps beyond what the providers themselves set
- Transparency: You can see exactly what you're spending with each provider
- Flexibility: You can easily add or remove providers based on your needs
For example, if you were to subscribe separately to OpenAI, Anthropic, and Google, you might pay $20-60+ per month for each service. With LLM OneStop, you pay our small service fee plus only the actual API usage, which for many users totals significantly less.
Billing Cycle & Cancellation:
You can cancel your LLM OneStop subscription at any time, and you won't be charged in the next billing cycle. There are no long-term commitments required.
Category: Pricing & Billing
Yes! You can cancel your LLM OneStop subscription at any time, with no questions asked and no hidden fees.
Here's how our cancellation policy works:
- Immediate Cancellation: You can cancel your subscription at any time through your account settings
- Continue Until Billing Cycle Ends: When you cancel, your subscription remains active until the end of your current billing period
- No Renewal: Your subscription will not renew automatically after cancellation
- No Partial Refunds: We don't provide prorated refunds for unused portions of your billing cycle
- No Cancellation Fees: There are never any penalties or fees for cancelling
For monthly subscribers, this means you'll have access until the next monthly renewal date. For yearly subscribers, you'll continue to have access until your year is complete.
How to Cancel:
- Log in to your LLM OneStop account
- Go to Account Settings > Subscription
- Click the "Cancel Subscription" button
- Follow the confirmation steps
After cancellation, you'll receive an email confirmation, and you can see your subscription end date in your account settings.
We believe in making it as easy to leave as it is to join - no tricks, no hard sells, no complicated processes. We hope you'll stay, but we respect your choice if you need to cancel.
If you ever want to rejoin, your account and conversation history will be waiting for you when you resubscribe.
Category: Pricing & Billing
LLM OneStop can provide significant cost savings compared to maintaining individual subscriptions with multiple AI providers. Here's a breakdown of how our approach saves you money:
API Costs vs. Subscription Costs
- Instead of paying full subscription fees to each provider, you only pay for actual API usage
- For moderate users, API costs are typically much lower than subscription costs
- Example: An OpenAI ChatGPT Plus subscription costs $20/month, but many users spend less than $5/month on actual API usage
Combined Service Fee Savings
Let's compare the costs for someone using multiple AI services:Access Method OpenAI Anthropic Google AI Total Monthly Cost Individual Subscriptions $20 $20+ $20+ $60+ LLM OneStop + API usage $5-10 (API) $3-8 (API) $2-5 (API) $15-28 + OneStop fee Even with our Pro plan at 30+ monthly compared to individual subscriptions.Pay Only For What You Use
- Individual subscriptions charge the same whether you use the service heavily or barely at all
- With API access, you're only paying for your actual usage
- This is especially cost-effective for occasional or moderate users
No Duplicated Costs
- When using multiple AI providers independently, you're paying separate overhead costs to each company
- With LLM OneStop, you consolidate these costs into one efficient service
Real-World Example:
Cost Comparison
Scenario:
A content creator using OpenAI, Anthropic, and Google AI services
Cost Analysis:
- Traditional approach: $20 (OpenAI) + $20 (Claude Pro) + $20 (Google AI) = $60/month
- LLM OneStop approach: $5/month (Pro plan) + $15-20 (combined API usage) = $20-25/month
- Savings: $35-40 per month or $420-480 per year
For enterprise users with higher volumes, the savings can be even more substantial, especially when considering the administrative overhead of managing multiple vendor relationships.
Our approach gives you the best of both worlds: access to all the top AI models through a single, convenient interface while only paying for what you actually use.
Category: Pricing & Billing
LLM OneStop accepts a variety of payment methods to make it convenient for users around the world to subscribe to our service.
Currently Accepted Payment Methods:
Credit and Debit Cards
All major credit and debit cards are accepted, including:- Visa
- Mastercard
- American Express
- Discover
Digital Payment Services
- PayPal
- Apple Pay (on supported devices)
- Google Pay (on supported devices)
For Business and Enterprise Customers:
- Invoice and bank transfer options are available for annual subscriptions
- Contact our sales team for more information about enterprise billing options
Billing Currency:
All payments are processed in USD, though your card issuer or payment provider may convert from your local currency if needed.
Subscription Management:
You can update your payment method at any time through your account settings page. If you need to change your billing information or have questions about a charge, our support team is ready to help.
Security Assurance:
All payment processing is handled through secure, PCI-compliant payment processors. We never store your full credit card details on our servers.
Category: Pricing & Billing
Security is a top priority at LLM OneStop. We've implemented comprehensive measures to protect your data and API keys:
API Key Protection
- Your API keys are encrypted at rest using AES-256 encryption
- Keys are only decrypted when needed to make API calls
- Keys are never exposed in client-side code
- All API requests are made server-side through our secure infrastructure
Data Transmission Security
- All data is transmitted using TLS 1.3 encryption
- HTTPS is enforced across the entire platform
- Regular security certificate updates and monitoring
- Protection against man-in-the-middle attacks
Account Security
- Strong password requirements with bcrypt hashing
- Two-factor authentication support
- Automatic lockout after multiple failed login attempts
- Session management with secure, HTTPOnly cookies
Infrastructure Security
- Hosting on SOC 2 compliant cloud infrastructure
- Regular security patches and updates
- Network level firewalls and intrusion detection
- Regular security audits and penetration testing
Additional Security Practices:
- Security Testing: Regular security audits by third-party specialists
- Bug Bounty Program: Rewards for responsibly disclosed security vulnerabilities
- Monitoring: 24/7 monitoring for suspicious activities
- Incident Response: Dedicated team with established procedures for security incidents
We take a defense-in-depth approach to security, implementing multiple layers of protection. Your trust is important to us, and we continuously review and enhance our security practices to protect your data and maintain the integrity of our platform.
For specific security concerns or questions, please contact our security team at security@llmonestop.com.
Category: Pricing & Billing
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