Frequently Asked Questions
Find answers to common questions about LLM OneStop's features, pricing, and capabilities.
Yes! LLM OneStop is designed to work on mobile devices through your web browser, with native mobile apps on our roadmap for the near future.
Current Mobile Access
- Our web interface is fully responsive and works well on smartphones and tablets
- Access through any modern mobile browser (Safari, Chrome, Firefox, etc.)
- All core features are available on mobile, including model switching and conversation history
- The interface automatically adapts to different screen sizes for optimal usability
Coming Soon: Native Mobile Apps
We're actively developing dedicated mobile applications with additional features:- Native iOS app for iPhone and iPad
- Native Android app for phones and tablets
- Push notifications for responses
- Offline access to saved conversations
- Biometric authentication
- Enhanced mobile-specific UI
Mobile-Optimized Experience
Our current mobile web experience includes:
- Streamlined interface for smaller screens
- Touch-friendly controls
- Easy model selection dropdown
- Efficient conversation management
Using LLM OneStop on Mobile:
For the best experience on mobile devices:
- For iOS: Use Safari for optimal performance
- For Android: Chrome or Firefox work best
- Consider adding LLM OneStop to your home screen for quick access
- Use landscape orientation on tablets for more screen space
We're committed to providing a great mobile experience and are continually improving our mobile interface based on user feedback.
Category: Technical & Support
We're here to help you get the most out of LLM OneStop. Here are the various ways to get support if you have questions or encounter issues:
Self-Service Resources
- Help Center: Comprehensive documentation and guides at docs.llmonestop.com
- FAQ Section: This frequently asked questions section covers common inquiries
- Video Tutorials: Step-by-step visual guides for common tasks
- Troubleshooting Guides: Solutions for common technical issues
Email Support
- Contact our support team at support@llmonestop.com
- Basic plan users typically receive responses within 24-48 hours
- Pro plan users receive priority email support with faster response times
In-App Support
- Use the "Help" button in the bottom-right corner of the dashboard
- Submit support tickets directly from the app
- Access contextual help for specific features
Coming Soon to Our Roadmap:
- Live Chat Support: Real-time assistance for Pro users
- Community Forum: Connect with other users and share tips
For Specific Issues:
- Billing Questions: billing@llmonestop.com
- API Integration Help: developers@llmonestop.com
- Security Concerns: security@llmonestop.com
We strive to provide timely, helpful support to all our users. Your feedback is valuable to us and helps us improve both our platform and support services. If you have suggestions about how we can better assist you, please let us know!
For urgent issues that require immediate attention, please include "URGENT" in your email subject line so we can prioritize accordingly.
Category: Technical & Support
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Can't find what you're looking for? Our support team is ready to help you with any questions or issues.