description: "Privacy Policy for LLM OneStop platform"
excerpt: "This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services."
Privacy Policy
Welcome to LLM OneStop. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the "Services").
Important
ConsentPlease read this Privacy Policy carefully.
Notice
By using our Services, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our Services:
1.1 Personal Data
Personal data refers to information that can be used to identify you individually. We may collect the following personal data:
- Account Information: Name, email address, password, and profile information when you create an account
- Payment Information: Credit card details, billing address, and other payment details (processed through secure third-party payment processors)
- Communication Data: Information contained in your communications with us, including customer support requests
- User Preferences: Your settings, preferences, and configuration choices within the Services
1.2 Usage Data
We automatically collect certain information about your device and how you interact with our Services:
- Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
- Log Data: Access times, pages viewed, features used, crashes, and other system activity
- Interaction Data: How you interact with the Services, including the models you use, queries submitted, and results received
1.3 Conversation Data
When you use our Services to interact with AI language models:
- Prompts and Queries: The text prompts and questions you submit to AI models
- AI Responses: The responses generated by the AI models
- Uploaded Content: Any documents, images, or other files you upload for AI analysis
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 Providing and Improving the Services
- To provide you access to and use of the Services
- To process transactions and manage your account
- To respond to your inquiries and provide customer support
- To personalize your experience and deliver content relevant to your interests
- To improve our Services, develop new features, and fix issues
- To monitor usage patterns and analyze trends
2.2 Communications
- To send you service-related notices and updates
- To respond to your comments, questions, and requests
- To provide you with news, special offers, and general information about other goods, services, and events that we offer
2.3 Security and Protection
- To verify your identity and prevent fraud
- To protect the safety, integrity, and security of our Services
- To enforce our Terms of Use and other policies
2.4 Legal Compliance
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To establish, exercise, or defend our legal rights
3. AI Model Providers and Your Data
3.1 Data Processing by AI Model Providers
When you use our Services to interact with third-party AI language models (such as those from OpenAI, Anthropic, Google, etc.), your prompts and uploaded content may be processed by these third-party providers. Each AI model provider has its own data practices, which are governed by their respective privacy policies.
3.2 Our Role as an Intermediary
LLM OneStop acts as an intermediary between you and these AI model providers. We maintain records of your interactions but do not train our own AI models on your data without explicit consent.
3.3 Model Training Opt-Out
User Control
AI TrainingBy default, your conversations may be used by third-party AI providers to improve their models according to their privacy policies.
Option
You can opt out of having your data used for AI model training in your account settings.
4. Sharing Your Information
We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support platforms
- AI model providers
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Protection of Rights
We may disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4.5 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.
By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our primary servers are located.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
8. Your Data Rights
Depending on your location, you may have certain rights regarding your personal data:
| Right | Description |
|---|
| Access and Information | You have the right to request information about how we process your personal data and to obtain a copy of the personal data we hold about you. |
| Correction | You have the right to request that we correct inaccurate or incomplete information about you. |
| Deletion | You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected. |
| Restriction of Processing | You have the right to request that we restrict the processing of your personal data in certain circumstances. |
| Data Portability | You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. |
| Objection | You have the right to object to our processing of your personal data in certain circumstances. |
8.7 Exercising Your Rights
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request.
9. Children's Privacy
Child Protection
Age RestrictionOur Services are not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16.
Parent Notice
If you are a parent or guardian and believe your child has provided us with personal data, please contact us.
10. Cookies and Tracking Technologies
10.1 Types of Cookies We Use
We use various types of cookies and similar technologies:
Essential Cookies
Necessary for the functioning of our Services
Analytical/Performance Cookies
Allow us to recognize and count the number of visitors and see how visitors move around our Services
Functionality Cookies
Enable us to personalize our content for you
Targeting Cookies
Record your visit to our website, the pages you have visited, and the links you have followed
10.2 Your Choices Regarding Cookies
Most web browsers allow you to control cookies through their settings. However, if you limit the ability of websites to set cookies, you may impact your overall user experience.
11. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide a more prominent notice or obtain your consent as required by law.
13. California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please refer to our California Privacy Notice for more information.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
LLM OneStop support.